$ cat /etc/terms-of-service

1. Agreement to Terms

By accessing this website or using services from Marco Platzer ("Provider," "I," "me"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the website or services.

2. Services

I provide the following services:

• Consulting & Advisory — Infrastructure consulting, DevOps advisory, architecture reviews, migration planning, and technical guidance
• Partner Referrals — Recommendations to trusted cloud hosting partners for servers, hosting, SSL certificates, DNS management, and related services
• Onboarding Assistance — Free setup assistance when you sign up for partner services through my referral links

I do not directly host customer infrastructure. Hosting services are provided by third-party partners, each with their own terms and conditions.

3. Partner Services

When you purchase hosting or infrastructure services through me:

• Services are provided by third-party partner providers
• The partner's terms of service and acceptable use policies apply to the underlying infrastructure
• Billing, pricing, and support arrangements vary depending on the partner and service
• Specific terms will be communicated before you commit to any service

In some cases, I handle billing and provide direct support. In other cases, you may contract directly with the partner. The arrangement will be clearly explained for each service offering.

4. Consulting Services & Payment

For consulting and advisory services:

• Scope and pricing are agreed upon before work begins
• Payment terms will be specified in the project agreement
• All prices are in Swiss Francs (CHF) unless otherwise stated
• Invoices are due within 30 days unless otherwise agreed

5. Your Responsibilities

As a client, you are responsible for:

• Providing accurate information about your requirements
• Maintaining backups of your data
• Keeping your contact information up to date
• Complying with all applicable laws
• Reviewing and accepting the terms of any partner services you purchase

6. Limitation of Liability

To the maximum extent permitted by law, I am not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

I am not liable for any issues arising from partner services, including but not limited to downtime, data loss, or service interruptions. Such matters are governed by the partner's terms of service.

Total liability for any claim arising from my consulting services is limited to the amount you paid for those services in the three months preceding the claim.

7. Termination

For consulting engagements, either party may terminate with reasonable notice. Completed work up to the termination date will be billed accordingly.

For resold partner services, termination terms depend on the specific partner agreement. Cancellation policies, notice periods, and refund eligibility will be communicated when you sign up for a service.

Onboarding assistance may be discontinued at my discretion.

8. Changes to Terms

I may update these terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of services after changes constitutes acceptance of the new terms.

9. Governing Law

These terms are governed by the laws of Switzerland. Any disputes shall be subject to the exclusive jurisdiction of the courts of the Canton of Thurgau, Switzerland.

10. Contact

For questions about these terms, contact me at mail@latzo.ch.